Terms of Service

1. Acceptance of terms

These terms and conditions (Terms) contain the agreement between the customer (referred to as you or your in these Terms) and Lycaon Media Pty Limited (ABN 22 671 975 983), trading as Versantly (referred to as Versantly, we, our or us in these Terms). These are our Terms in respect of all services (and any ancillary products) supplied to you.

By accessing or using any Versantly product or service — including the AI Readiness Assessment, AI Proficiency Certification, courses, our website at versantly.ai (the Site), and enterprise consulting — you agree to be bound by these Terms. We may update them from time to time and will give notice of material changes (which will apply from the date specified in the notice). If you do not agree, do not use the services. Continued use of the services after that date constitutes acceptance of the updated Terms.

2. Eligibility and accounts

You must provide accurate information and keep your login credentials secure; you are responsible for activity under your account. You must not use the Site for any unlawful purpose; attempt to gain unauthorised access to the Site; disrupt, interfere with, or damage the Site; place unreasonable demands on our systems; or bypass any security feature.

We may suspend or terminate an account that provides false information, breaches these Terms, or is used for fraudulent or illegal activity, or where continued access may create legal, security or operational risk.

We do not guarantee uninterrupted availability of the Site or the services and may suspend access for maintenance, upgrades, security purposes or reasons beyond our control.

3. Products and services

3.1 AI Readiness Assessment (free)

The assessment is an informational, self-reflection tool. Results are indicative and are not accreditation, a qualification, or professional advice.

3.2 AI Proficiency Certification ($149 incl. GST)

The certification is a digital product delivered on purchase and (on a pass) issues a downloadable certificate with a unique verification ID, verifiable at versantly.ai/verify.

This is a non-accredited professional development credential issued by Versantly. It is not a nationally recognised qualification under the Australian Qualifications Framework.

3.3 Live cohort courses ($997–$4,950 incl. GST)

Cohorts are capped at the participant limit published for each intake on the courses page and require active, real-time participation. A certificate of completion is issued only when the stated completion criteria are met. If we cannot run a cohort, we may either reschedule it or offer a full refund.

The completion criteria for each course are published on the courses page before purchase. This is a non-accredited professional development programme. Certificates of Completion are issued by Lycaon Media Pty Limited (ABN 22 671 975 983) trading as Versantly and are not nationally recognised qualifications under the Australian Qualifications Framework (AQF).

3.4 Enterprise (fractional Chief AI Officer)

Enterprise engagements are governed by a separate engagement letter and statement of work, which prevail over these Terms where they conflict.

3.5 Outputs

AI-generated outputs may contain errors, omissions or inaccuracies and should not be relied upon as legal, financial, accounting, employment or other professional advice. You are responsible for evaluating and verifying any output before relying on it.

4. Pricing and payment (GST)

All prices are in Australian dollars (AUD) and include Goods and Services Tax (GST) at the applicable GST rate (currently 10%), except where specified otherwise. Payments are processed by Stripe; we do not store your card details. Payment for individual courses and certification is due at the time of purchase. Enterprise payment follows the schedule in your engagement letter.

5. Refunds

Refunds are governed by our Refund Policy, which is consistent with the Australian Consumer Law. Nothing in these Terms limits your non-excludable rights under the Australian Consumer Law.

6. Intellectual property

Versantly course materials, assessments, templates, methodologies, and content remain the property of Versantly. We grant you a non-exclusive, non-transferable, revocable licence to use them for personal or internal business purposes only. You must not reproduce, redistribute, resell, or create derivative works without written permission, and you obtain no interest in those materials. Work you create during a course or engagement remains yours, except as set out in an enterprise engagement letter. Nothing on the Site is construed as granting any licence or right of use of any logo or trade mark displayed on our Site without our or the relevant owner's express permission.

You are responsible for any content, prompts, files or data that you upload or submit when using the services. You warrant that you have the necessary rights to provide that content and that it does not infringe any third-party rights or breach any law.

7. Certification terms and non-accreditation

Your certification is personal and non-transferable. We may revoke a certification obtained through fraud or misrepresentation, in which case its verification ID becomes invalid. Your Versantly certification is:

• not a nationally recognised qualification under the Australian Qualifications Framework (AQF);
• not a government-endorsed qualification, professional licence, or regulatory credential;
• not necessarily recognised by employers, regulators, or professional bodies unless they choose to do so.

You are responsible for confirming that the certification meets the requirements of any role or third party to whom you present it.

8. Limitation of liability

Versantly does not exclude any rights, remedies, guarantees, conditions or warranties in respect of products or services under the Competition and Consumer Act 2010 (Cth), the Australian Consumer Law or equivalent State or Territory legislation which cannot be excluded, restricted or modified.

Versantly does not guarantee any specific outcome from its services. To the maximum extent permitted by law, our total liability for any claim is limited (at our discretion) to resupplying, or paying the cost of resupplying, the services (if the claim relates to services); or replacing, repairing or supplying products or paying the cost of replacing, repairing or acquiring equivalent products (if the claim relates to products). We are not liable for indirect, consequential or special loss. These limits do not apply to liability that cannot be excluded by law, including under the Australian Consumer Law, or for death or personal injury or fraud.

Except as set out above, Versantly excludes all other rights, remedies, guarantees, conditions and warranties in respect of products or services whether based in statute, common law or otherwise, to the extent permitted by law. To the fullest extent possible, Versantly has no responsibility or liability in relation to any loss or damage that you incur, except as set out in these Terms.

Versantly may contract or arrange for third parties to provide the whole or part of the supply of products and services to you. You must not bring any claims or actions against such third parties. If you bring such a claim or action in breach of these Terms, you agree to indemnify us and the person against whom the claim or action is made against the consequences of that claim or action. You agree that in entering into these Terms, we are acting as the agent of and trustee for each of our employees, officers, agents and subcontractors, and each of these persons may enforce, have the benefit of and rely upon these Terms.

9. Governing law and general matters

These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of New South Wales. This does not prevent you from exercising consumer rights available under the law of another jurisdiction.

Versantly may assign or transfer the benefit of these Terms to a person, firm or company at any time, by giving you notice in writing.

Versantly may subcontract any of its obligations under these Terms without notice (but remains responsible for ensuring those obligations are met).

If any part of these Terms is invalid or unenforceable, that part is severed from these Terms and the remainder of these Terms continues to be valid and enforceable.

The Versantly Privacy Statement forms part of these Terms. For an explanation of our practices and policies relating to the collection, use, and storage of information of users of the Site, users should refer to the Privacy Policy.

10. Contact

Questions about these Terms can be sent to hello@versantly.ai or Level 1, 1.01, 222 Pitt Street, Sydney NSW 2000.